PrepologyContact
Prepology is run by an individual developer in India.
Help and support
- In the app: Settings → Help & support. This is the fastest way, because we can see which account you are writing from.
- Email: contact@kamaldhami.in
We usually reply within 2 working days. For anything about your account, write from the email address you signed up with.
Common requests
- A wrong question or explanation: report it from Settings → Help & support.
- Cancel Plus or ask for a refund: see the Refund and Cancellation Policy.
- See, correct or delete your data: see “Your rights” in the Privacy Policy. You can delete your account yourself in Settings → Account & privacy.
- Remove material you hold rights in: email us with the subject “Content removal” and a link or description of the question; we remove it within 7 days.
- Parents and guardians: email us to ask about, correct or delete your child’s account.
Grievance Officer
Grievance Officer: Kamal Singh Dhami, operator of Prepology
Email: contact@kamaldhami.in (subject “Grievance”)
Location: Udham Singh Nagar, Uttarakhand, India. A postal address for legal notices is shared on request by email.
For complaints about your personal data under the Digital Personal Data Protection Act, 2023, about the app, a payment or our content, or about how we handled a request. We acknowledge every grievance within 24 hours and resolve it within 7 days. If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Payments
Plus payments are processed by Razorpay. For a receipt, check the email Razorpay sent when you paid (or Dodo Payments, for a plan bought before 20 October 2026), or write to us and we will help.